WORLDWIDE HOLIDAY BOOKING TERMS & CONDITIONS
WORLDWIDE HOLIDAY BOOKING TERMS & CONDITIONS
Your Holiday Contract with Worldwide Holiday
Your Contract
When you book travel arrangements with Worldwide Holiday, you enter into a contract with Worldwide Travel Network Ltd (trading as Worldwide Holiday & Worldwide Cruises).
A booking confirmation and invoice will be issued. It is your responsibility to check all details immediately. Any discrepancies (including passenger names as per passport, dates, destinations, or pricing) must be reported on the same day of receipt.
Who We Are
Worldwide Holiday is a trading name of Worldwide Travel Network Ltd
Company Number: 15936237
Registered Address:
Regus – Rickmansworth Park Road
Cardinal Point, Park Road
Rickmansworth
WD3 1RE
United Kingdom
Who You Are
You are the lead passenger named on the booking and accept these Terms & Conditions on behalf of all persons in your party.
Payments
A non-refundable deposit is required at the time of booking. The remaining balance must be paid by the due date stated on your invoice.
Failure to pay on time may result in cancellation and charges up to 100% of the booking cost.
Flight prices are subject to confirmation and may vary until tickets are issued.
Price Adjustments
We reserve the right to adjust the price of your holiday in the event of changes to transportation costs, taxes, or supplier charges outside of our control.
Any adjustments will be applied proportionately and in line with supplier updates. No changes will be made within 20 days of departure.
Where a price increase is significant, you will be offered the option to cancel your booking and receive a full refund.
Amendments & Cancellations
All amendments or cancellations must be made in writing by the lead passenger.
All changes are subject to supplier terms and may incur charges up to 100% of the total booking cost. Airlines may treat name changes as cancellations.
Special Assistance
Any medical conditions, mobility requirements, or special assistance must be declared at the time of booking and are subject to supplier approval.
Travel Insurance
Comprehensive travel insurance is mandatory and should be purchased at the time of booking. It must cover cancellation, medical expenses, repatriation, and personal belongings.
Passports, Visas & Health
You are responsible for ensuring all travel documents and health requirements are met.
We accept no liability for denied boarding or entry due to incorrect documentation. No refunds will be given in such cases.
Programme Changes & Force Majeure
Worldwide Holiday acts as a booking agent and is not responsible for changes made by suppliers.
We are not liable for events outside our control, including but not limited to war, strikes, natural disasters, adverse weather, or government restrictions.
Flights, Delays & Schedule Changes
Airlines may change schedules or cancel flights. Any compensation is at the airline’s discretion and typically applies to flights only.
We are not responsible for consequential losses relating to accommodation, transfers, or excursions.
Tickets must be used in the order issued. Missed flights may result in cancellation of remaining sectors without refund.
If We Change or Cancel Your Holiday
In the unlikely event of a significant change, we will notify you as soon as reasonably possible. You may choose to accept the change or an alternative arrangement of comparable value, subject to availability.
No compensation will be payable.
Accommodation & Local Charges
Accommodation ratings are provided by suppliers and may differ from UK standards.
Local taxes, resort fees, and check-in/check-out times are the responsibility of the customer unless otherwise stated.
Financial Protection – ATOL & ABTA
Worldwide Travel Network Ltd holds ATOL licence number 12692, issued by the UK Civil Aviation Authority.
When you book an ATOL-protected flight or flight-inclusive holiday, you will receive an ATOL Certificate outlining your protection.
We are also a member of ABTA (P8773) for additional consumer protection.
Complaints
Any issues during your holiday must be reported immediately to the relevant supplier or to our UK office.
If unresolved, complaints must be submitted in writing within 28 days of your return.
Transfers & Communication
Where transfers are included, customers must have mobile data or roaming enabled to receive instructions.
We are not liable for missed transfers due to lack of communication access.
General
These Terms & Conditions apply in addition to those of airlines, cruise lines, hotels, and other suppliers.
By confirming your booking, you confirm acceptance of all applicable terms.