WORLDWIDE HOLIDAY BOOKING TERMS & CONDITIONS
YOUR HOLIDAY CONTRACT WITH WORLDWIDE HOLIDAY
Booking Terms and Conditions Your Holiday Contract with Worldwide Holiday
When you book travel arrangements with Worldwide Holiday, you enter into a contract with Worldwide Travel Network Ltd, trading as Worldwide Holiday. We will issue a booking confirmation showing your itinerary and invoice. It is your responsibility to check all details carefully. Any discrepancies (including passenger names as shown on passports, dates, destinations, or costs) must be reported to us on the same day the confirmation is received.
Who We Are
Worldwide Holiday is a trading name of Worldwide Travel Network Ltd,
Company Number: 15936237
Registered Address: 20 Wenlock Road, London, England, N1 7GU
Who You Are
You are the lead passenger named on the booking confirmation and accept these Terms & Conditions on behalf of all persons included in the booking.
Payments
A non-refundable deposit is usually required at the time of booking. The balance must be paid in full by the date shown on your invoice. Failure to make payment on time may result in cancellation and charges in line with the supplier’s terms.
Amendments & Cancellations
All amendments or cancellations must be requested in writing by the lead passenger. Changes and cancellations are subject to the terms of the airline, cruise line, hotel, or other supplier and may result in charges of up to 100% of the total booking cost. Airlines often treat name changes or corrections as cancellations.
Special Assistance
Any special requirements (including mobility assistance or medical needs) must be disclosed at the time of booking. Acceptance of such requests is subject to supplier approval and may require medical documentation.
Travel Insurance
Comprehensive travel insurance is essential and must be arranged immediately upon booking. Insurance should cover cancellation, medical expenses, personal belongings, and repatriation.
Passports, Visas & Health Requirements
It is your responsibility to ensure you hold valid passports, visas, and meet health requirements for all destinations and transit points. Worldwide Holiday accepts no liability for denied boarding or entry due to incorrect or missing documentation. No refunds will be provided in such cases.
Programme Changes & Force Majeure
Worldwide Holiday acts as a booking agent and is not responsible for changes made by suppliers. We are not liable for events beyond our control, including but not limited to war, strikes, natural disasters, adverse weather, or government restrictions.
Flights, Delays & Schedule Changes
Airlines may alter schedules or cancel flights. Any compensation offered is at the airline’s discretion and typically applies to flights only. We are not responsible for consequential losses relating to accommodation, transfers, or excursions.
Tickets must be used in the order issued. Missed flights may result in cancellation of remaining sectors without refund.
If We Change or Cancel Your Holiday
In the unlikely event of a significant change, we will notify you as soon as reasonably possible. You may choose to accept the change or an alternative arrangement of comparable value, subject to availability. No compensation will be payable.
Accommodation & Local Charges
Accommodation ratings are provided by suppliers and may differ from UK standards. Local taxes, resort fees, and check-in/check-out times are the responsibility of the customer.
Financial Protection – ATOL & ABTA
Worldwide Travel Network Ltd holds ATOL licence number 12692, issued by the UK Civil Aviation Authority. When you book an ATOL-protected flight or flight-inclusive holiday, you will receive an ATOL Certificate confirming what is protected and who to contact if things go wrong.
Worldwide Holiday is also a member of ABTA (P8773), providing additional financial protection and support.
Complaints
Any issues during your holiday must be reported immediately to the relevant supplier or to our UK office. If unresolved, complaints must be submitted in writing within 28 days of your return.
Transfers & Communication
Where transfers are included, you must have mobile data or roaming enabled to receive instructions. Worldwide Holiday is not liable for missed transfers due to lack of communication access.
General
These Terms & Conditions apply in addition to those of the relevant suppliers. By confirming your booking, you confirm acceptance of all applicable terms.